Conflict Management CM

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empathic listening for mediators

  • 1.  empathic listening for mediators

    Posted 07-07-2006 16:57
    Dear colleague:

    The article “listening first aid” is now available as a one hour audio
    seminar. The MP3 files can easily burned into a CD. To do so, when burning,
    choose the option “music” rather than “data.” Please feel free to make
    copies of the CD and give these out to students, clients, or friends.

    Most people realize that they do not do a good job of listening, but most
    also feel that they can be a good listener if they really want to. I hope
    this seminar will challenge some assumptions and be a useful tool. I believe
    that it will help us improve our interpersonal relations at work, at home,
    and in the community. Also, it will be of special interest to mediators who
    use the Party-Directed Mediation approach.

    In the same place where the audio can be downloaded, you have options to
    also view the chapter-length paper on-line or download a book on mediation
    skills, in PDF format.

    http://www.cnr.berkeley.edu/ucce50/ag-labor/7article/article40.htm

    I also have a 2 CD seminar on conflict management skills (Spanish), or
    rather, interpersonal negotiation skills, that is also available at no cost.
    Please let me know if you are interested in that link, also.

    Please do not respond to this email address, but rather, please write to me
    to my University of California address below.

    Best,

    Gregorio
    Gregorio Billikopf Encina
    University of California
    3800 Cornucopia Way # A
    Modesto, CA 95358-9492

    (209) 525-6800       FAX:  6840
    gebillikopf@ucdavis.edu
      
    Agricultural Labor Management:
    http://www.cnr.berkeley.edu/ucce50/ag-labor/ (English)
    http://www.cnr.berkeley.edu/ucce50/agro-laboral/ (español)

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