Dear colleagues:
This is just a reminder that the book Helping Others Resolve Differences:
Empowering Stakeholders (on the mediation of interpersonal conflict, using
the Party-Directed Mediation approach) is available as a free PDF download
in either Spanish or English.
http://www.cnr.berkeley.edu/ucce50/ag-labor/7conflict/ (English)
http://www.cnr.berkeley.edu/ucce50/agro-laboral/7conflicto/ (Spanish)
Also, that the article "Listening First Aid" is also available for those who
are interested in listening as part of the mediation process:
http://www.cnr.berkeley.edu/ucce50/ag-labor/7article/article40.htm
Gregorio
Gregorio Billikopf Encina
University of California
3800 Cornucopia Way # A
Modesto, CA 95358-9492
(209) 525-6800 FAX: 6840
gebillikopf@ucdavis.edu
Agricultural Labor Management:
http://www.cnr.berkeley.edu/ucce50/ag-labor/ (English)
http://www.cnr.berkeley.edu/ucce50/agro-laboral/ (español)
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