Conflict Management CM

Conflict Management & Mediation Seminar

<st1:place w:st="on"><st1:city w:st="on">Modesto</st1:city>, <st1:state w:st="on">California</st1:state></st1:place>, July 28-31, 2009

Space is limited. Any questions contact Gregorio Billikopf at gebillikopf@ucdavis.edu or 209-525-6800.

Who should attend. The seminar is directed to human resource professionals, consultants, mediators, agricultural educators, and academics interested in interpersonal communication, mediation, and conflict management.  

Seminar contents. The focus will be on interpersonal conflict.

·         Peer-to-peer mediation – Party-Directed Mediation

·         Superior-subordinate mediation – Negotiated Performance Appraisal

·         Empathic listening skills

·         Interpersonal negotiation skills

Participants will have the opportunity to role-play many of the skills discussed.

Participant homework. In order to more effectively teach the principles of empathic listening, you are asked to bring a challenge that you are facing in your life.

·         Think of a real challenge you have in your life today

·         You must not have solved the challenge, yet

·         The challenge should involve your relation to another individual(s) in the workplace or other location

·         You may be asked to briefly describe that challenge

·         This challenge must not only be real, and one you have not solved yet, but also one that you would not mind sharing with the group of participants who will be present at the seminar

·         Also, if someone were to ask you, "How important is this situation in your life, on a scale of 1 to 10, where 10 means you cannot sleep at night and a 1 means that you care very little about this," the challenge should be at least a 5 in that scale

Seminar cost: Cost is $160 and includes materials and lunches over the four days. Discount: If you send a check in a letter postmarked on or before June 30, 2009, the seminar cost is only $100. You may also pay through credit card  and obtain a discount when paying on or before June 30, 2009. Got to http://ucce.ucdavis.edu/survey/survey.cfm?surveynumber=1763

Map to the location: We will meet in Rooms H & I of the <st1:place w:st="on"><st1:placename w:st="on">Stanislaus</st1:placename> <st1:placetype w:st="on">Building</st1:placetype></st1:place>.

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Instructors: Gregorio Billikopf and Ryan Boothe