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conflict resolution style answers

  • 1.  conflict resolution style answers

    Posted 08-03-2009 13:05
    Greetings:

    Thank you all very much for your comments to my previous question
    about the Thomas-Killman Conflict MODE and other measures of conflict
    resolution styles. I have briefly summarized the responses below. If
    you wish to be not anonymous, I will happily pass on who told me what.

    best regards,
    Susannah Paletz
    University of Pittsburgh

    ---------------------------------------------------------------------------------
    Responses:

    I received four responses.

    Two favored the Rahim (specifically, the ROCI-II) as superior to the
    Conflict MODE. It is evidently more widely used and has better
    psychometric properties.

    One person questioned the basis of both instruments, noting that they
    are in need of critical reassessments. This person suggested that
    conflict behavior could not be studied outside its contexts, and (if I
    interpreted this corrected) suggested that conflict resolution styles
    are more a factor of the situation than traits.

    One person suggested a recent refinement of the DUTCH questionnaire.
    Originally designed by Van de Vliert (1997), de Dreu and colleagues
    (2001) conducted further development and showed using three studies
    fairly strong psychometric properties. They argue this survey (20- or
    16-items, depending on if Compromising is included) is stronger than
    the Rahim. That reference is:

    de Dreu, C. K. W., Evers, A., Beersma, B., Kluwer, E. S., & Nauta, A.
    (2001). A Theory-Based Measure of Conflict Management Strategies in
    the Workplace. Journal of Organizational Behavior, Vol. 22, No. 6,
    645-668.

    It is worth noting that no one wrote in defense of the Conflict MODE.

    Thank you again for your responses.

    ---------------------------------------------------------------------------------
    Original query:

    Greetings:

    I am going to conduct a study where I will measure individual
    differences in conflict resolution styles. I'd like to use the typical
    five-style model--avoiding, competing, collaborative, compromising,
    and accommodating. I've used the Thomas-Kilmann Conflict MODE in the
    past. I see there's also the Rahim Organizational Conflict Inventory,
    as well.

    Does anyone know what the standard/most-used questionnaire for
    measuring conflict resolution styles is, and/or if there are any
    articles arguing the relative merits and weaknesses of those two (and
    other) scales?

    Thank you very much for your assistance. I will summarize the replies
    and send them out to the group.
    ---------------------------------------------------------------------------------

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